fbc88 Privacy Policy

This Privacy Policy applies to all personal data processed by fbc88 in connection with the operation of the fbc88 online betting and casino platform, including the website at fbc88.cc and any associated mobile-optimised interface (collectively, "the Platform"). It covers data collected from registered members, prospective members who have commenced but not completed registration, and anonymous visitors whose technical data is collected automatically during platform use.

fbc88 is an offshore online gambling operator serving members across Bangladesh. As an offshore platform, fbc88 applies data protection standards aligned with internationally recognised best practices for the online gaming industry. These practices include purpose limitation, data minimisation, storage limitation, and implementation of appropriate technical and organisational security measures.

This policy should be read alongside the fbc88 Terms & Conditions and the fbc88 Responsible Gaming Policy. All three documents together constitute the complete framework governing your relationship with fbc88. In the event of any conflict between this Privacy Policy and the Terms & Conditions on a privacy-related matter, this Privacy Policy shall prevail for that matter.

fbc88 reviews and updates this Privacy Policy periodically. The "Last Updated" date at the top of this document reflects the most recent revision. We recommend that members review this policy at least once every six months to remain informed of any changes.

2.1 Data You Provide Directly. When you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in a promotion, you provide fbc88 with personal data directly. This includes identity data (name, date of birth, NID/passport), contact data (mobile number, email address), financial data (payment account details, transaction amounts), and communications data (support chat transcripts, email correspondence).

2.2 Data Collected Automatically. When you access and use the fbc88 Platform, certain technical data is collected automatically. This includes your IP address, device type and identifier, browser type and version, operating system, pages visited, session duration, and geolocation data at city level. This data is collected using server logs, cookies, and similar technologies as described in Section 6 of this policy.

2.3 Data from Third Parties. fbc88 may receive limited data about you from third-party service providers involved in delivering platform services. Payment processors (bKash, Nagad, Rocket, Upay) may confirm transaction status and payment account ownership details. Identity verification services may provide verification outcome signals as part of the KYC process. fbc88 does not purchase data from commercial data brokers.

2.4 Responsible Gaming Data. If you use fbc88's responsible gaming tools — including deposit limits, session time controls, cooling-off periods, or self-exclusion — fbc88 records these preferences and actions as part of your account record. This data is used exclusively for the purpose of giving effect to your responsible gaming choices and is never used for marketing profiling.

2.5 Data You Do Not Need to Provide. Certain data fields in the fbc88 account profile are optional. Optional data fields are clearly indicated during the registration and account settings processes. Providing optional data may enable additional platform features or faster support resolution, but declining to provide it will not prevent you from using the core fbc88 betting and casino services.

fbc88 uses the personal data it collects for the following specific purposes:

fbc88 does not use automated decision-making or algorithmic profiling to make decisions that produce significant legal or similarly significant effects on members, with the exception of automated fraud-detection screening which may trigger an account review flag. Any account action taken as a result of automated fraud screening is reviewed by a human compliance team member before being applied.

fbc88 processes personal data under the following legal bases, applied consistently across all processing activities described in this policy:

• Contractual Necessity: Processing required to fulfil fbc88's obligations under the member account agreement — including account creation, bet settlement, deposit and withdrawal processing, and KYC verification.
• Legitimate Interests: Processing carried out to pursue fbc88's legitimate business interests where those interests are not overridden by the member's privacy rights — including fraud prevention, platform security monitoring, responsible gaming analytics, and platform performance improvement.
• Consent: Processing based on the member's freely given, specific, informed, and unambiguous consent — principally applies to promotional communications (SMS, email marketing) and optional data collection. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.
• Legal Obligation: Processing required to comply with applicable legal obligations, including financial record-keeping and cooperation with lawful authority requests.

5.1 Service Providers. fbc88 shares personal data with third-party service providers only to the extent necessary for those providers to deliver their contracted services to fbc88. Current categories of service provider that may receive member data include:

• Payment processors: bKash, Nagad, Rocket, and Upay — to process deposit and withdrawal transactions.
• Game providers: Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, Spribe — to deliver live casino, slot, and other gaming content. Game providers receive only the technical session data necessary to operate game sessions; they do not receive full identity or financial records.
• KYC and identity verification services: To confirm member identity and age during the verification process.
• Cloud hosting and infrastructure providers: To host, store, and serve the fbc88 platform and its databases.
• Fraud detection and cybersecurity services: To identify and prevent fraudulent account activity and platform attacks.

All service providers that receive personal data are subject to contractual data processing agreements requiring them to process data solely for the specified purpose and to maintain security standards consistent with those applied by fbc88.

5.2 Legal Disclosures. fbc88 may disclose personal data where required to do so by applicable law, lawful court order, or at the direction of a competent authority. fbc88 will, where legally permissible, notify the affected member before complying with such a disclosure request.

5.3 Business Transfers. In the event of a merger, acquisition, or sale of all or a material part of fbc88's business assets, member personal data may be transferred to the acquiring entity as part of that transaction. Members will be notified of any such transfer and any resulting material changes to this Privacy Policy before the transfer takes effect.

5.4 No Sale of Data. fbc88 does not and will not sell, rent, lease, or otherwise transfer member personal data to any third party for that party's own commercial, marketing, or profiling purposes. This commitment applies regardless of whether data is transferred in identifiable, pseudonymised, or aggregated form.

fbc88 uses cookies and similar tracking technologies to operate the platform, enhance the member experience, and support fraud prevention and analytics. The following categories of cookies are used on the fbc88 Platform:

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies, load-balancing cookies, and security tokens. These cookies cannot be disabled without impairing basic platform functionality.
• Functional Cookies: Remember your preferences such as language settings, display preferences, and responsible gaming tool configurations. These are set based on choices you make on the Platform.
• Analytics Cookies: Collect aggregated, anonymised data about how members use the Platform — including pages visited, session duration, and feature engagement. This data is used to improve platform design and performance. Analytics cookies may be disabled without affecting core betting and casino functionality.
• Fraud Prevention Cookies: Used to identify unusual patterns of device behaviour associated with fraudulent account activity. These cookies are treated as strictly necessary for platform integrity purposes.

Most web browsers allow you to manage cookie preferences through browser settings. Disabling strictly necessary cookies may prevent you from logging into your fbc88 account or completing transactions. For guidance on managing cookies in your specific browser, refer to your browser provider's help documentation.

fbc88 does not use third-party advertising or retargeting cookies. No member data collected via cookies on the fbc88 Platform is shared with advertising networks or social media platforms.

fbc88 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to applicable legal retention obligations. The following retention periods apply:

• Account identity and KYC data: Retained for the lifetime of the account plus five (5) years following permanent account closure, to satisfy financial record-keeping requirements.
• Financial transaction records: Retained for five (5) years from the date of each transaction.
• Betting and game session records: Retained for three (3) years from the date of each session or transaction.
• Customer support communications: Retained for two (2) years from the date of last communication in the relevant support thread.
• Marketing preference data: Retained for the duration of the member's consent, deleted within thirty (30) days of consent withdrawal or account closure, whichever is earlier.
• Technical / server log data: Retained for ninety (90) days on a rolling basis, except where specific log entries are required as evidence in an active fraud or dispute investigation, in which case they are retained until the investigation is concluded.
• Self-exclusion records: Retained for the full duration of the self-exclusion period plus five (5) years, to prevent re-registration during the exclusion period.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be linked to an identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical and platform improvement purposes.

fbc88 implements a multi-layered security architecture to protect member personal data against unauthorised access, disclosure, alteration, and destruction. Key security measures include:

• Transport encryption: All data in transit between member devices and fbc88 servers is encrypted using TLS 1.2 or higher.
• Storage encryption: Personal data stored in fbc88 databases is encrypted using AES-256 encryption at rest.
• Access controls: Access to personal data within fbc88's systems is restricted on a strict need-to-know basis using role-based access controls. All internal data access is logged and subject to periodic audit.
• Two-factor authentication: Administrative access to systems holding personal data requires two-factor authentication for all personnel.
• Penetration testing: The fbc88 Platform and data infrastructure are subject to regular independent security assessments to identify and remediate vulnerabilities.
• Staff training: All fbc88 personnel who handle personal data receive data protection and information security training as part of onboarding and on an annual refresher basis.

Despite these measures, no internet-based platform can guarantee absolute security. Members are responsible for maintaining the security of their own account credentials and for reporting any suspected account compromise to fbc88 support immediately. Members should use strong, unique passwords and avoid sharing login details with any third party.

As a fbc88 member, you hold the following rights in respect of your personal data. To exercise any of these rights, contact fbc88 support via live chat or by emailing [email protected] (plain text — not a clickable link). fbc88 will respond to all valid rights requests within ten (10) business days.

• Right of Access: You may request a copy of the personal data fbc88 holds about you, along with information about how it is used and with whom it is shared.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data in your fbc88 account record.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where you object to processing and fbc88 has no overriding legitimate interest. Erasure requests are subject to legal retention obligations — data required by law to be retained cannot be deleted prior to the mandatory retention period expiring.
• Right to Restrict Processing: You may request that fbc88 restrict processing of your personal data in certain circumstances — for example, while the accuracy of data you have disputed is being verified.
• Right to Data Portability: You may request a copy of the personal data you have provided to fbc88 in a structured, commonly used, machine-readable format (CSV or JSON), where the processing was based on your consent or on a contract.
• Right to Object: You may object to processing carried out on the basis of legitimate interests, including profiling for responsible gaming monitoring. fbc88 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time through account settings or by contacting support. Withdrawal does not affect the lawfulness of processing prior to the withdrawal.

The fbc88 Platform is strictly for adults aged 21 and above. fbc88 does not knowingly collect personal data from individuals under the age of 21. If fbc88 becomes aware that a member account has been registered by or on behalf of a person under 21 years of age, the account will be immediately suspended, all pending transactions will be reviewed, and any funds associated with the account will be handled in accordance with fbc88's underage account procedures.

If you believe that a person under 21 has registered an account on fbc88 using your details or the details of a minor in your care, please contact fbc88 support immediately via live chat. Prompt reporting enables fbc88 to take protective action as quickly as possible.

Parents and guardians in Bangladesh who are concerned about underage access to online gambling platforms are encouraged to use parental control software to restrict access to gambling-related websites. fbc88 supports these efforts and takes underage gambling prevention seriously as part of its commitment to responsible gaming across Bangladesh.

The fbc88 Platform does not contain links to external third-party websites for commercial or promotional purposes. Any references to third-party service brands (such as bKash, Nagad, Rocket, Pragmatic Play, or Evolution Gaming) within the fbc88 Platform are made solely for the purpose of describing available services and payment methods — they do not constitute endorsement of any third-party privacy practices, nor do they create any data-sharing relationship beyond what is described in Section 5 of this policy.

If you navigate away from the fbc88 Platform to any external website, fbc88 has no control over the data practices of that external site. fbc88 accepts no responsibility for the privacy policies or data handling practices of third-party websites. You should review the privacy policy of any third-party website you visit before providing personal data to it.

fbc88 reserves the right to update or amend this Privacy Policy at any time. Changes may be made to reflect updates to the fbc88 Platform's features, changes in applicable legal requirements, or improvements to fbc88's data protection practices.

When material changes are made to this Privacy Policy — that is, changes that meaningfully affect how fbc88 collects, uses, shares, or protects member personal data — fbc88 will notify registered members via a prominent notice on the Platform and, where appropriate, by email to the address registered on the account. The updated policy will take effect fourteen (14) days after the notification is issued, giving members reasonable time to review the changes.

For non-material changes (such as corrections to typographical errors, clarifications that do not affect the substance of the policy, or administrative updates), fbc88 may update the policy without prior notice, with the "Last Updated" date reflecting the revision date. Continued use of the fbc88 Platform after the effective date of any policy update constitutes acceptance of the revised terms.

fbc88 recommends that members bookmark this page and review it periodically. All previous versions of the Privacy Policy are available on request by contacting fbc88 support.

If you have any questions, concerns, or requests regarding this Privacy Policy or fbc88's handling of your personal data, please contact the fbc88 Data Support team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the fbc88 Platform
• Response Time: Under 2 minutes for live chat; within 10 business days for written data rights requests
• Service Hours: Bangladesh Standard Time (BST, UTC+6), 24 hours a day, 7 days a week

When submitting a data rights request by email, please include your registered fbc88 username and the mobile number associated with your account so that our support team can locate your record efficiently and verify your identity before actioning the request.